Resort Water Municipality

The Resort Municipality is a destination resort community.

It’s a local government organization and leader in providing municipal programs, services, progressive planning and infrastructure for almost 14,000 permanent residents and over three million annual visitors.

Get the Data Right and the Reports Work

QCAi worked with operations and management to define and refine functional requirements and KPIs to be measured. This team then worked collaboratively to better document and understand their RTUs (Remote Terminal Units).

As background, RTUs monitor pumps, motors and valves across the water pipeline. These RTUs produces timeseries data which is then sent via a cellular network to a secure data centre.  In their network there are hundreds of pumps and valves to monitor.

The architecture delivered meets security requirements and is consistent with industry standards for municipality water departments. 

The new dashboard shows a high-level map of all RTUs and their current status.  Each valve, motor and pump are assessed for performance metrics including pressure, and reservoir levels. Most importantly to those that drink the water, the quality of water is also monitored with metrics such as turbidity, chlorinity, ultraviolet levels, and colour. 

Better visualization and an understanding of real time system operations and deficiencies. 

Motor, valve, and pump failures can be quickly identified which improves availability.  

The dashboard makes visible production details of the past and present allowing for analysis of root causes of outages.  

Web-based reporting allows for end users to more easily access insights.