Heavy Machinery Dealership

Case Study

Heavy Machinery Dealership DRIVES efficiency and maintenance with intelligent Fleet Management

– Case Description | Company Challenge 

Our dealership client could not visualize their fleet in real-time making decision making unnecessarily slow and subjective.

They have thousands of vehicles, and they are dispersed globally. They could also not see the performance of their vehicles even though sensors were capturing critical data.

Cat® 797F Mining Truck the most productive 364-tonne (401-ton) truck in the market

Key Results

Availability of fleet is better understood by condition monitoring.

Individual vehicle data is shared with clients resulting in better customer satisfaction scores.

Longevity of the fleet is extended by monitoring vehicle performance.

Revenue increased as more vehicles are available.

Company Overview

This Caterpillar Dealership has unrivalled service for over 90 years.

They sell, rent, and provide parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications.

Company Size

Revenues in Billions

Technology used

Microsoft SQL Server & Power BI

Industry

Heavy Construction Equipment

Use Cases

Asset Tracking. Condition Monitoring and Asset Performance

QCAi Work

QCAi centralized and shaped data to be consumed by Power BI.

Their equipment often operated in very remote areas making data collection difficult. We captured the data by ingesting raw machine telemetry data files stored from disparate locations. The raw data files are processed and extracted into a centralized cloud-based data warehouse. During this process we worked diligently to document data dictionaries and develop data quality procedures for scalability and reliability.  

The client employed a Power BI dashboard using the transformed equipment data that provided critical insights such as vehicle location, usage (kms), payloads, engine efficiency and health trends, and emission information. Reports were then emailed to Clients to increase awareness.

micro sql server logo-Analytics Services - QCAinsights - Better and faster data driven decision

Connectors

Cloud-based MS SQL

power BI logo-Analytics Services - QCAinsights - Better and faster data driven decision

Connectors

Power BI

Benefits

Intelligent Fleet Management data empowers clients to leverage equipment data for equipment planning.

Clients have access to their vehicle data, and this allows a more collaborative, data driven dialogue to negotiate maintenance, trade-ins and/or purchases. 

Leaders can also now optimize their fleet based on usage and forecast demand more intelligently. They also can identify potential breakdowns allowing for more proactive fleet maintenance by performing timely preventative maintenance. 

Data insights drives revenue by optimizing availability, utilization, and increasing the longevity of vehicles.

 

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