Marine Container Operator

Our client has four container terminals positioned on the East and West Coast of North America. 

All terminals have direct access to major freeways and national railways, so connections to-and-from the terminals are fast and reliable. The terminals are constantly upgrading and improving their technology, equipment, and processes so that they can continue delivering on time, every time.

Developed an Automated Maintenance and Monitoring Tool.

QCAinsights designed a multi-site automated asset maintenance monitoring tool for the client. The system was designed to be easily implemented across existing client sites and scalable to future sites by leveraging Ignition server-based technology and SQL Server.  Standards, business rules, and equipment states were defined in conjunction with the client. This set a standard across all locations for uniformity and understanding. High-Performance HMI design was applied to the operator interface to ensure the operator was drawn to equipment in need of attention. An event-based historian was applied to track the availability of each piece of equipment in each state or states in a centralized location. 

QCAi then generated reports using MSSQL Reporting Services showing key performance indicators, equipment downtime, and reasons across sites.

A scalable and centralized capability to track assets and improve uptime.

Marine Container Operator can now better serve clients by increasing their ability to load/unload ships. Their assets (equipment) are tracked, and maintenance is done at the right time reducing breakdowns.  Employees understand the company data more deeply and this has allowed them to be more collaborative. In turn, this has translated to better value to end customers.  

Ships are getting loaded and unloaded faster. They are more profitable. Client satisfaction has increased.