COLLABORATION WITH PORT TO ENHANCE OT SECURITY

CLIENT OVERVIEW

Location: Prince Rupert, BC

Industry: Bulk Liquid Storage & Logistics

Facility Type: Bulk Liquid Storage and Transshipment Terminal

Services: Bulk Liquid Storage, Vessel Loading and Unloading, Railcar Transloading, Trucking and Distribution

The terminal, located in Prince Rupert, British Columbia, is a prominent bulk liquid storage and logistics facility situated on the northern coast of British Columbia. The terminal plays a crucial role in supporting the region's trade and transportation infrastructure.

The terminal benefits from its strategic location in Prince Rupert, a deepwater port that serves as a vital gateway for trade between North America and Asia-Pacific. The terminal operates extensive bulk liquid storage facilities capable of handling a wide range of commodities, including petroleum products, chemicals, and vegetable oils, offering both heated and ambient storage tanks with various capacities to accommodate diverse customer requirements.

The terminal is equipped with modern infrastructure and advanced storage technologies to ensure the safe and efficient handling of bulk liquids. This includes sophisticated tank monitoring systems, vapor recovery units, and spill containment measures to minimize environmental impact.

The terminal places a strong emphasis on safety and environmental responsibility, adhering to strict regulatory standards and implementing robust safety protocols to protect the well-being of its workforce and the surrounding environment.

In summary, the terminal serves as a vital logistics hub, providing bulk liquid storage and transportation services to support international trade. Its strategic location, advanced infrastructure, commitment to safety, and positive community engagement make it a key player in the region's trade and economic growth.

THE CHALLENGE

Material handling ports face specific challenges when designing and managing security frameworks and solutions to ensure optimal coverage for their Operational Technology (OT) systems. Addressing these challenges requires a comprehensive approach combining physical security measures, network security, access controls, and robust incident response plans.

Collaborative efforts between IT and OT teams, security experts, and technology vendors are essential to effectively design and manage security frameworks for OT systems in material handling ports.

Common Challenges:

• Unique OT Environment
• Convergence of IT and OT
• Legacy Systems and Compatibility
• Connectivity and Remote Access
• Operational Continuity
• Compliance with Regulations
• Training and Awareness

THE SOLUTION

QCA Systems played a crucial role in helping this customer overcome the challenges of managing security frameworks and solutions for their OT systems.

By leveraging their expertise, offering customized solutions, ensuring compliance, providing ongoing support, and promoting collaboration, QCA Systems assisted this material handling port in effectively managing security frameworks and solutions for their OT systems, enhancing security posture, resilience, and operational continuity of the port's critical infrastructure.

Here's how QCA Systems supports customers in this area:

• Expertise in OT Security
• Comprehensive Security Assessments
• Customized Security Solutions
• Integration of Legacy Systems
• Secure Connectivity and Remote Access
• Compliance and Regulatory Support
• Ongoing Support and Updates
• Collaboration and Knowledge Sharing

KEY RESULTS

• QCA Systems built and managed the OT Network for over 20 years
• QCA Systems provided a security design and management solution for a port customer
• The security management framework was based on a needs assessment
• The OT environment was unique in containing PLCs, IoT, and other devices
• Collaborated with the customer's IT group to set up a secure transit network
• Secure Remote Access was established
• Monitoring and access controls ensured operational continuity
• Security solutions complied with customer regulations
• Training and security awareness were provided